Revealed: The £40,000 Price Tag of non-compliance that brought down Gary’s Agency – Don’t make the same blunder!

Gary ran a prosperous property management agency in Essex. He managed 120 properties and was aiming to expand. Yet, he knew compliance could be a nuisance.

One competitor agency in his area had grown swiftly from 80 to 150 properties — then mysteriously lost 40 clients in a year. Gary had spoken to three of those clients. Each one shared similar tales: overlooked renewals, delayed communications, fees levied for work unperformed.

The decisive moment

Gary shifted his compliance management to Landlord Pro before taking on new clients. He standardised how certificates were logged, reminders were sent, and clients were informed.

When he scaled from 120 to 160 properties, the compliance burden didn’t increase proportionally — the system absorbed it.

The contrasting character’s outcome

The agency that failed to build the system before it was needed built the system in a crisis — with clients watching.

Overlooked gas safety certificates

One client lost their property because the agency forgot to renew their annual gas safety certificate. The fine was £20,000. And the lost client cost £20,000 more in management fees.

Late EICRs

Another client suffered an electrical fire due to a faulty socket that should’ve been spotted during an Electrical Installation Condition Report (EICR). The cost? £10,000 in repairs and £5,000 in fines.

Landlord Pro feature to seamlessly incorporate

Landlord Pro automatically tracks your property deadlines. It sends you alerts before anything expires. It works in any browser. And it’s free to use.

Gary’s agency avoided these fines and the loss of clients by employing Landlord Pro. Here’s how:

Property management agency scaling compliance

Gas safety certificates (annual renewal)

Landlord Pro sends alerts 90 days, 60 days, and 30 days before a gas safety certificate expires. This ensures you never overlook a renewal.

EICRs — electrical installation condition reports (every 5 years)

Landlord Pro sends alerts before an EICR is due. This helps you spot potential hazards before they become issues.

EPC ratings — minimum E required; alerts before expiry

If your properties’ Energy Performance Certificates (EPCs) drop below the minimum ‘E’ rating, Landlord Pro sends you an alert. This helps you stay ahead of regulations and avoid fines.

Additional benefits of Landlord Pro

  • HMO licensing: Mandatory and selective, flagged by postcode/local authority
  • Deposit protection deadlines: With escalating reminders
  • Right-to-rent checks: Including follow-up dates for time-limited documents
  • Smoke and CO alarm compliance
  • Renters Rights Act / Section 8 notice generation
  • Making Tax Digital — income tracking and quarterly HMRC submissions
  • Document management: Tracked delivery, read receipts, audit trail
  • Client portals: Landlord clients see live compliance status across their portfolio
  • Team access: Role-based permissions for property managers and coordinators
  • Compliance reports: Exportable for client meetings, audits, refinancing

Frequently Asked Questions

How much does Landlord Pro cost?

Landlord Pro is free to use. No credit card. No onboarding fee.

What happens if I don’t comply with regulations?

Non-compliance can lead to fines, legal fees, loss of clients, and even property seizure in severe cases. Landlord Pro helps you stay compliant and avoid these costs.

Can Landlord Pro handle my growing portfolio?

Yes. Adding a new property takes three minutes. The compliance dashboard adjusts automatically. Alerts are sent before anything expires.

Start tracking your properties today with Landlord Pro

Landlord Pro tracks every compliance deadline across your entire portfolio. Gas certs, EICRs, EPCs, licences, deposit protection — all in one place. You get alerts before anything expires.

It’s free to use. Start tracking your properties today.